FAQ's
General
All prices are in AUD.
We accept all major forms of payment, including credit cards, PayPal etc.
Please refer to our Size Guide.
There is a product sizing guide/chart on every single product page that is tailored to that specific product. Our items vary in size, so it is important to compare your pet’s measurements to these sizing charts as your pet may be a different size in another outfit.
Yes We offer worldwide shipping for these items.
Contact us as soon as possible if you wish to amend your order. We ship items out as soon as we can, so cannot guarantee any changes will be made.
It may take anywhere from 7-12 working days (depending on your location) for your item to arrive. Again, the quoted time does not include weekend days and delays due to public holidays and holiday periods may apply.
Tracking numbers will be issued 1-5 days after your order has been placed. For any questions regarding your order please email us at info@mywanco.com
Please refer to our Refund Policy.
As our main objective is to provide a wide range of quality dog related products to other dog lovers, we do not have large mark-ups on our products so this may restrict the amount of discount we can offer to a wholesale customer. If there is a particular product(s) you wish to purchase in quantities (minimum order total $ 500.00 AUD) then please Contact Us with your ABN, business name and contact details. We will respond to your wholesale enquiry within 2-3 business days.