Terms and Conditions
Terms of Service
This website is owned and operated by Pet Education Services Pty Ltd (ABN 86 645 172 069) trading as MY WANCO (Owner) under the domain name "www.mywanco.com" (Website). You acknowledge that by accessing and using this Website or Products provided by MY WANCO, you agree to be bound by the following terms and conditions (Terms). We reserve the right to change the Terms at any time. By continuing to use the Website you agree to be bound by any amended terms and conditions. You should check from time to time to see if the Terms have been amended. The terms "we", "us", "our", "MY WANCO", "Pet Education services Pty Ltd" and the "Website" refers to the Owner who is registered. The term Website includes any other website owned and operated by the Owner. The term “you” , “User” refers to the user or viewer of our website.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Online Store and Orders Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services. When you place an order with MY WANCO, it is an offer by you to purchase a particular Product or Products for the specified price shown on the Website at the time of the order and in accordance with these Terms.
MY WANCO reserves the right to reject your offer to purchase Products for any reason whatsoever, including but not limited to, errors in pricing, errors in Product descriptions, you trying to purchase more than normal retail quantities and Product unavailability. Under such circumstances, MY WANCO may contact you to make alternative arrangements.
Prices and availability of Products are subject to change without notice.
MY WANCO will not be held liable or responsible for lack of stock or sold-out items due to third-party supplier or manufacturer issues. In the event of this occurring, MY WANCO may contact you in order to offer an alternative item, refund or credit.
MY WANCO reserves the right to limit purchases to normal retail quantities.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website. We have no responsibility for the content of the linked website.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Return Policy.
Coupons and Discount Codes
MY WANCO may issue coupons or discount codes from time to time for use on the Website (Discount Codes).
Discount Codes: Cannot be applied to previously placed orders;
Cannot be used in conjunction with other offers, unless otherwise specified on the Discount Code;
Are not transferrable (unless otherwise specified on the Discount Code) or redeemable for cash or credit; and Must be entered prior to completing your order.
You acknowledge and agree that MY WANCO reserves the right to:
Modify the terms of, cancel or restrict the use of Discount Codes at any time for whatever reason; Exclude certain Products from Discount Codes.
Disclaimers of Warranties & Limitations of Liability
MY WANCO warrants that MY WANCO has validly entered into these Terms and has the legal power to do so. You warrant that you have validly entered into these Terms and have the legal power to do so.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE MY WANCO SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. MY WANCO specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade. MY WANCO does not warrant that (a) the MY WANCO Sites will meet your requirements, (b) operation of the MY WANCO Sites will be uninterrupted or virus- or error-free or (c) errors will be corrected. Any oral or written advice provided by MY WANCO or its authorized agents does not and will not create any warranty. Some jurisdictions do not allow the exclusion of implied warranties which means that some or all of the above exclusions may not apply to you.
In order to access some of the features of the Website you will need to become a member.
If during the process of becoming a member you provide any information which is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete we may suspend, terminate or refuse both your current and future access to and use of the Website.
We reserve the right to refuse to process orders or refuse service to anyone at any time at our sole discretion.
FunctionalityMY WANCO, including but not limited to its directors, officers, employees, agents, representatives and third-party content and providers, does not under any circumstances make any warranty or representation that the Website will be uninterrupted or error-free. MY WANCO makes every effort to ensure that the Website is running efficiently and smoothly, however we take no responsibility and will not be liable for the Website being unavailable for any reason whatsoever.
In the event that a Product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, MY WANCO reserves the right to refuse or cancel any orders placed for Products listed at the incorrect price. Such occurrences may warrant a refund or store credit and will be assessed on an ad hoc basis.
If there is any inconsistency between the prices shown in "MY WANCO" catalogues, emails or other promotional material and the prices shown on the Website due to human or typographical error, "MY WANCO" reserves the right to nominate which price the Product will be sold for and "MY WANCO" will not be held liable or responsible in any way.
User Comments, Feedback and Other Submissions
If, at our request, you send certain specific submissions or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.
You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or Third-Parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy.
We take no responsibility and assume no liability for any comments posted by you or any third-party.
Intellectual Property and Copyright
You acknowledge that all material published or appearing on the Website, including but not limited to designs, logos, graphics, images, icons, photographs, typefaces, software, data, information, pictures, and other materials, including all Third-Party content and user generated content (collectively, Content) is the sole property of the Owner. The Content may not be reproduced, published or transmitted without prior written consent from the Owner. Infringement of copyright, trademark and/or other intellectual property rights may result in civil and/or criminal penalties.
The words "MY WANCO" is a registered trademark and governed under intellectual property law. Unless otherwise indicated, all other trademarks appearing on the Website are the property of their respective owners.
"MY WANCO" displays User Generated Content (UGC) from social media platforms including Facebook, Instagram, Twitter, Google+ and YouTube on our website and other digital platforms. "MY WANCO" do not claim to have ownership to any of the images, videos or content posted through these channels.
"MY WANCO" All rights not expressly granted herein are reserved.
Privacy and Personal Information
Third Party Links an Information
The Website may contain links to other sites on the internet that are owned and operated by third parties (Third-Party Website). Those links are provided to you as a free service for your convenience only.
Any dealing between you and a Third-Party Website is solely between you and the owner of that website and you use and access any Third-Party Website at your own risk. You may not make any claim against us in relation to your use and access to any Third-Party Website. Any link from the Website directing you to a Third-Party Website does not imply our endorsement or approval of that Third-Party Website, or any product or service being offered, provided, advertised or promoted on that Third-Party Website. To the extent permitted by law, we do not make or give any representation or warranty, whether express or implied, as to any matter relating to any Third-Party Website, including but not limited to the currency, reliability, accuracy and completeness of information provided on that Third-Party Website. You agree and acknowledge that where the Website sets out Third Party Information, that Third Party Information is being made available by us to you as a free service for your convenience only. Whilst we will not knowingly provide incorrect information, any reliance on Third Party Information is entirely at your own risk. To the extent permitted by law, we do not give any representation or warranty, whether express, implied or otherwise, as to the accuracy, currency, reliability or completeness of Third-Party Information provided on the Website and we are not responsible for inaccuracies or errors caused by incorrect information supplied to us by third parties.
Accessing of Websites from outside Australia
Modifications to The Service and Prices
MY WANCO warrants that MY WANCO has validly entered into these Terms and has the legal power to do so. You warrant that you have validly entered into these Terms and have the legal power to do so.
EXCEPT AS EXPRESSLY PROVIDED ABOVE, THE MY WANCO SERVICES ARE PROVIDED "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. MY WANCO specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade. MY WANCO does not warrant that (a) the MY WANCO Sites will meet your requirements, (b) operation of the MY WANCO Sites will be uninterrupted or virus- or error-free or (c) errors will be corrected. Any oral or written advice provided by MY WANCO or its authorized agents does not and will not create any warranty. Some jurisdictions do not allow the exclusion of implied warranties which means that some or all of the above exclusions may not apply to you.
External Websites and Links
The Website contains hyperlinks and other pointers to internet websites operated by third parties (Linked Sites). The Linked Sites are not under our control and we are not responsible for the content of any Linked Site or any hyperlink contained in a Linked Site.
The inclusion of any link does not imply our endorsement of the Linked Site. You link to any such Linked Site entirely at your own risk. We exercise no control over the quality, safety or legality of the items advertised or sold and statements made through any Linked Sites.
The material on any Linked Site, including product information and prices, are the responsibility of the operator of the Linked Site. Any information contained on a Linked Site may change without notice by the operator of that website. We are not liable for the prices or price changes, including where price changes have not been reflected on the relevant site.
Any purchases or dealings you have with a Linked Site are done at your own risk. We are not a party to any transaction between you and a Linked Site. Your use of a Linked Site is subject to the terms and conditions of that site in addition to the Terms and Conditions of this Website. If there is any inconsistency, to the extent of the inconsistency, the Terms and Conditions of this Website prevail.
TaxesCertain taxes and government charges may be payable by you in relation to your use of our Website or transactions on or in any way connected with the Website. We will not indemnify you for any such taxes and other government charges. Prices or charges on our Website include Goods and Services Tax (GST), if any.
Disputes and Linked Sites and Advertisers
As we do not and cannot be involved in your interaction with Linked Sites and Advertisers, in the event that you have a dispute with one or more Linked Sites or Advertisers, to the extent permitted by law, you agree to release us (and our officers, agents, contractors, volunteers and employees) from liability for any claims, demands and damages (actual and consequential) arising out of or in any way connected with such disputes.
The Terms and Conditions are effective until terminated by us. We may terminate this agreement and your access to the Website at any time without notice. ln the event of termination, you are no longer authorised to access the Website. All restrictions imposed on you, disclaimers and limitations of liability set out in the Terms and Conditions will survive termination.
We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. MY WANCO does not accept any liability for loss or damage suffered by anyone as a result of any such delays and we shall not be liable for any inaccuracy of information provided in relation to the date and time of delivery.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
laws in existence in Australia. Any claim(s) related to www.mywanco.com, its constituents, and/or services provided by Pet Education Services Pty Ltd shall be governed by the laws of the state of New South Wales and you agree to submit to having the matter dealt with in a court within New South Wales, Australia.
If any provision of the Terms and Conditions is found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the Terms and Conditions which will continue in full force and effect. All rights not expressly granted are reserved. This agreement sets out the entire understanding and agreement between Pet Education Services Pty Ltd and you with respect to the subject matter.
If you have any questions or concerns in relation to the Website, please Contact Us.